- #BEST BUY MICROSOFT OFFICE 2013 HOW TO#
- #BEST BUY MICROSOFT OFFICE 2013 INSTALL#
- #BEST BUY MICROSOFT OFFICE 2013 UPDATE#
- #BEST BUY MICROSOFT OFFICE 2013 PC#
“Traditional” Retail disk - PKC Return policy That does seem to be the only way to get MS's attention.
#BEST BUY MICROSOFT OFFICE 2013 HOW TO#
How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows VistaĪssuming none of these things help, vote with your feet, ask you money back.
#BEST BUY MICROSOFT OFFICE 2013 PC#
Clean boot the pc and retry installing Office 365. In the search results Right click on “Disk Cleanup” and select Run As Administratorģ.
Win 8 Metro > Type “Disk clean” / Win 7 & earlier, in Start menu search window type “disk clean”Ģ. You'll receive confirmation message cache is cleared and you may now browser Windows Storeġ. Open CMD window again with Admin PrivilegesĤ. Use the System File Checker tool to troubleshoot missing or corrupted system files on Windowsġ. In the search results Right click on CMD and select Run As AdministratorĤ. Win 8 Metro > Type CMD / Win 7 & earlier, in Start menu search window type CMDĢ.
After the restart go to to re-install.Īnother approach that worked was after doing the Office uninstall, wasġ.
and it also leaves configuration Registry entries.īoot the computer. It leaves configuration files like NORMAL.DOTM and other templates etc. The Normal uninstall is designed with the assumption that you will be re-installing Office. Method 1 in this tip does a more thorough job that the "normal" uninstall via Programs and Features (aka Method 2 in the tip). Note: If you are using a 64-bit operating system, save the fixit tool on the system and then run it from the saved location. Office 2013, Office 365 and Office 2013 Preview uninstalls
#BEST BUY MICROSOFT OFFICE 2013 INSTALL#
Since this error has been confirmed to be a CTR issue, one fix is to get a local install of Office instead of Office 365.Īnother fix that worked for one person was to use the Fix It to completely remove Office, boot the computer and re-install UI Elements: Something went wrong, C2RCustomWindow 1005, Microsoft Corporation, INTEGRATEDOFFICE.EXE FIRSTRUN RERUNMODE OPERATION INSTALL_MULTIPLE PRODUCTSDATA PROJECTPRORETAIL_EN-US_X-NONE APP ROOT\OFFICE15\WINPROJ.EXE, INTEGRATEDOFFICE.EXE Step 5: User mouse drag end on "Something went wrong (pane)" in "Something went wrong" Only then did Click to Run deign to run properly. Finally we had a reinstalled Windows that was totally up to date. This all took some time and multiple passes through Windows Update.
#BEST BUY MICROSOFT OFFICE 2013 UPDATE#
We finally used the Windows install disk to either repair or reinstall Windows then Windows Update to reinstall Service Pack 1 (for The problem seemed to be some difficulty with Windows, possibly some part of Windows wasn’t installed or configured properly. That is a generic error that MS has not published a specific fix for … sorry … If not, reply and I will be happy to assist you further. Note: Make sure to restart the system back to Normal mode after troubleshooting. Refer the following article on ‘How to restart the computer in Clean Boot’: Restart the computer in Clean Boot and install Microsoft Office 2013 Suite. Once the Fix it completes then you install Office 2013 and verify the results. Run the Fix it from the following article to remove all traces of Office 2013 on the system. Ensure you have the disc and the product to re-install. Note: In case you are using a 64-bit based Windows, save the fixit tool and then run. You may also use the Fix it tool to remove the older version of Office installed in the computer from the following article. If found you may uninstall them and then try installing Office 2013. One of the common reasons is if there is a corrupted Office installation files on the computer.įollow these steps and check if it helps to resolve the issue:Ĭheck for multiple/trial version of Office installed on the computer by going to Start, Control panel and Programs and Features. Do you have previous versions of Office installed on the computer? What is the exact and complete error message you get when trying to install Office 2013?Ģ. Sorry to hear that you are not able to install Office 2013, however not to worry I will provide you the steps to determine the cause of the issue and install Office 2013 successfully.īefore we proceed I would require some more information to assist you better.ġ. Thank you for choosing Microsoft Community.
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